Returns & Exchanges
We want you to love your eco-friendly essentials, but if you're not 100% satisfied with your purchase, we offer a 30-day money-back guarantee. Whether it's the wrong roll or just not the right fit for your bathroom, we've got you covered.
Contact Support
Reach out to our customer happiness team via email with your order number and the reason for your return.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your original packaging.
Drop Off Package
Take your package to the nearest authorized shipping carrier location to send it back to our warehouse.
Receive Your Refund
Once we receive and inspect your returned items, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing