Frequently Asked Questions
Everything you need to know about our eco-friendly rolls.
What makes your toilet paper eco-friendly?
We use 100% recycled paper or forest-friendly bamboo to create our rolls. Unlike traditional brands, we don't use any virgin trees, and our packaging is completely plastic-free.
How long does shipping take within the USA?
Most orders are processed within 24 hours. Depending on your location, standard shipping typically takes 2 to 7 business days to arrive at your doorstep.
Can I set up a recurring subscription?
Yes! You can choose your preferred delivery frequency so you never run out of rolls. Subscriptions can be paused, modified, or canceled at any time through your account dashboard.
Is your toilet paper safe for septic tanks?
Absolutely. Both our recycled and bamboo toilet paper are biodegradable and designed to dissolve quickly, making them safe for standard septic systems and plumbing.
What is your return policy?
We want you to love your rolls. If you aren't satisfied, we offer a 100% money-back guarantee on your first order. Simply contact our support team within 30 days of purchase.
Where does the 50% of profits go?
We donate 50% of our profits to clean water and sanitation non-profits worldwide. Your purchase helps build toilets and improve hygiene for communities in need.